If it is still covered by the manufacturer warranty it will be taken to the official manufacturer for diagnosis. If your watch has a fault and is still covered by warranty, it can be returned to WatchCraze for diagnosis by submitting a warranty enquiry. WHAT’S YOUR WARRANTY?Įvery watch we sell comes with a 12-month warranty, in conjunction with any remaining manufacturer’s warranty. HOW DO I KNOW THE WATCH IS IN THE BEST CONDITION?Įach timepiece goes through a specific testing regime, using accredited tools and equipment, to ensure its condition, time-keeping accuracy, and water-resistance meet brand standards. We also reference our timepieces against official brand records if the information is available. We offer authentication by our accredited watchmakers who are highly trained and experienced (for an extra fee). We are a licensed second hand dealer and all our watches are thoroughly inspected.
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